Privacy Policy

Last updated February 17, 2026

INTRODUCTION

Welcome to Viva Luxe (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vivaluxemtl.ca) hosted on Wix.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

- Name

- Email address

- Phone number

- Billing and payment details

- Any information submitted through contact forms or bookings

We may also automatically collect certain information when you visit our website, such as:

- IP address

- Browser type

- Device information

- Pages visited and time spent on the site

How We Use Your Information

We use your information to:

- Provide and manage our services

- Communicate with you (customer service, updates, marketing)

- Improve our website and user experience

- Comply with legal obligations

Consent

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

Cookies and Tracking Technologies

Our website, powered by Wix, uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

Third-Party Services

Our website is hosted by Wix, which may collect and store your data in accordance with their privacy practices.

We may also use third-party services (such as payment processors, analytics tools, or email marketing platforms) that collect, use, and store your information.

We recommend reviewing their privacy policies for more details.

Data Storage and Security

Your information may be stored and processed in Canada or other jurisdictions where our service providers operate.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

If you are a resident of Quebec or Canada, you have the right to:

- Access your personal information

- Request corrections to your data

- Withdraw consent to data processing

- Request deletion of your personal information (where applicable)

To exercise your rights, please contact us using the information below.

Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.